Took longer than expected but support was solid throughout
Honestly, I wasn't sure what to expect from the support and communication side, but it ended up being a bit of a surprise. At first, I thought they would be really quick to respond and sort things out fast, but it took some time to get those calls connected and for the dialer to work like I wanted. Still, when I did reach out on the phone, the support team was patient and explained things clearly, which really helped calm me down. I guess my main point is that while I wished the initial setup and answers had been faster, the way they communicated matched what I hoped for. I kept going back and forth because I wasn't sure if I just had unrealistic expectations or if delays were normal here. Now, looking back, I realize that the overall communication was fitting for the kind of detailed training and software they offer. So yes, the time it took was longer than I hoped, but the supportive tone made up for it in the end.