Took longer than expected but still decent
When I switched from the older software I had used before, the initial setup here took noticeably more time than I anticipated. The onboarding steps were quite thorough, which was good, but it felt slower compared to what I was used to. However, once fully onboarded, the software’s calling tools and dialer worked smoothly and intuitively, which was a relief. The database feature also seemed more robust than my previous system, offering better workflow integration overall. Automatic updates appeared regularly and without much disruption, which is a definite plus. That said, the sign-up and payment process was straightforward and efficient, though the invoicing felt a little more complex than necessary. Telephonic support was reachable and responsive, but I did need to wait a bit on one occasion. Overall, while the longer initial time investment was a slight frustration, the software’s functionality and support features made up for it. I’d recommend it if you don’t mind a bit of patience upfront for a decent experience afterward.