Took longer than expected, but steps were mostly logical
The entire sales and pre-purchase procedure took more time than I had anticipated, which was my only real frustration throughout the process. On the positive side, each step was clearly defined and followed a sensible sequence. The invoicing and payment flow was well organized and not confusing at all, which made things easier to track. I also appreciated how the software access was granted pretty promptly once payment was confirmed. However, I do wish the onboarding and training portions began earlier, as that lag felt like wasted time. Beyond that, the calling tools and database features integrated neatly with their promised workflows. The automatic updates seemed to kick in automatically without me needing to intervene, which was convenient. I was generally satisfied with how responsive support was when I reached out by phone for clarifications. It wasn’t perfect timing-wise, but the structured order of steps made up for it. So overall, logical flow but simply longer than I expected.