Took longer than expected, but steps were mostly clear
The sales and pre-purchase process for WFHI software took more time than I initially hoped. Although each step was generally in a logical order, moving from initial inquiry to sign-up and then payment and invoicing felt a bit slow. The explanations and order of steps made sense, and the onboarding flow was structured to ease understanding of the software features. However, delays in communication slowed down progress, and I sometimes had to remind the team to speed things up. The database and dialer features were presented clearly but I had to spend extra time familiarizing myself outside of the materials provided. I appreciated the overall sequence, but the longer time span tested my patience. That said, the clarity of each step compensated somewhat for the slower pace. Automatic updates and telephonic support were mentioned early but didn't become relevant until after the initial phases. Based on this experience, I think the process works fine but would benefit from faster turnaround and more proactive communication going forward.