I was setting up the calling tools and dialer for my team, and honestly, it took a bit more time tha
I was setting up the calling tools and dialer for my team, and honestly, it took a bit more time than I had expected. The onboarding flow required repeating some steps due to unclear instructions, which was a little frustrating. However, the database feature did fit well with our workflow once it was set up, and the automatic updates seemed to improve things gradually. While I did have to wait between calls due to software lag occasionally, the telephonic support helped clarify some doubts but not immediately every time. Sign-up, invoicing, and the payment process were smooth, which I appreciated. So overall, while the whole experience felt slower than I wanted initially, the software's helpful parts balanced that out a bit, and I wasn’t left completely dissatisfied or totally impressed. It’s just a mix of things working well and other bits dragging the process out.