Took longer than expected but issues were handled
The training and onboarding process generally covered the required topics adequately, but it took noticeably longer than I initially anticipated. When something didn’t work as planned, the team responded in a restrained way and didn’t overpromise solutions, which I appreciated. The flow for setting up the software and dialing tools wasn’t perfectly smooth at first, leading to some delays in moving forward. There were moments where things went wrong, but the support and communication helped clarify those points without making it a big deal. This made the overall experience manageable though it did take more time than I would have liked to feel fully confident using the system. The billing and payment process was straightforward and didn’t add to complications. Overall, the training was effective in getting me through onboarding, but I was hoping it would be a quicker process under ideal circumstances.