The time it took for the training and onboarding was definitely longer than I initially thought. Whi

The time it took for the training and onboarding was definitely longer than I initially thought. Whi

The time it took for the training and onboarding was definitely longer than I initially thought. While I appreciated that the training covered a lot, the repetition of some sections slowed me down, especially the parts about using the dialer and navigating the database features. I had to wait on telephonic support a couple of times, which didn’t help speed things along. On the other hand, the support team was patient and answered my questions thoroughly once they responded, which helped with my understanding. The sign-up and payment process itself was pretty smooth and didn’t add to the delay. Overall, I feel the process could be quicker if there was less back and forth and fewer repetitive tasks, but I did eventually get through all the necessary steps and feel prepared to use the software.