Took longer than expected but got the help I needed
When I first began using the software, I anticipated the onboarding process to be quick and intuitive. In reality, it took a bit more time than I expected to familiarize myself with features like the database and automatic updates. The sales team did provide assistance, but I found that I relied on their help more than I originally thought I would. Compared to other similar platforms I've tried, this one required a little more patience during setup. That said, once I was past the initial phase, using the calling tools and dialer worked smoothly and met my needs effectively. Payment and invoicing processes were straightforward and didn't slow me down. Next time I engage with software like this, I will probably seek help sooner rather than later since that sped things up considerably. Overall, the experience was positive, although time investment was higher than anticipated due to the learning curve involved.