Took longer than expected but finally got clarity
The process of understanding the billing and payments took more time than I initially thought. When I signed up, the information provided was somewhat vague, and I had to go through a few explanations again to fully grasp the charges and invoice details. The first invoice was a bit confusing as well, and seeing some terms that weren’t immediately clear made me reach out for support, which helped in breaking down the pricing, but it added to the time consumed. However, once I got past those clarifications, the payment setup became easier and subsequent invoices were more straightforward. Overall, while the explanations stretched the onboarding time, I appreciated the assistance I received. The whole cycle from sign-up to payment confirmation was eventually smooth, although I think some parts of the explanation could have been clearer initially to save time. This experience made me more cautious but confident enough to continue using the software.