took longer than expected but explanations helped
The whole experience of exploring and understanding what I was signing up for with WFHI was a bit of a mixed bag. While there was useful information available about software features and training, it wasn’t all explained clearly the first time I looked. It took repeated reads and some back-and-forth with support to get a thorough grasp, which added to the time it took before I felt ready to start using the platform seriously. That said, once I did understand the invoicing and payment steps, those parts were straightforward and gave me some confidence. The dialer and calling tool features sounded promising but needed more detailed explanations to fully appreciate their benefits for daily use. So, although the time investment was bigger than I wanted, the chance to clarify things ensured I wasn’t left confused. Overall, explanations improved over time, but initial clarity could definitely be better.