Took longer than expected but eventually got sorted
I want to start by saying that my billing and payment experience with WFHI was a mixed bag. Initially, I thought signing up and invoicing would be straightforward and quick, as most platforms usually are. However, it took quite a bit longer than I anticipated to receive the invoice and confirm the payment details. That part was frustrating because I was ready to start the training and use the software but was held back by uncertainties around billing. On the bright side, once everything was set, the payment process itself was smooth, and subsequent invoices were faster to manage. I also appreciated the clarity of the payment instructions, which reduced the chance of errors. Still, the initial wait did disrupt my schedule a bit, and I think improving that part would raise the overall experience significantly. So, while I’m satisfied with how it ended up, I feel the initial billing setup could definitely use more efficiency for future users.