I was interested in checking out the software but had some issues before purchase. The signing-up pr

I was interested in checking out the software but had some issues before purchase. The signing-up pr

I was interested in checking out the software but had some issues before purchase. The signing-up process was not as quick as I had hoped. There was a delay in receiving the invoice, which made it difficult to complete the payment promptly. The pre-purchase communication was okay initially, but when I reached out about these payment delays, the responses took a while to come back and lacked some clarity. Once I managed to complete payment, the onboarding process was smoother. The training materials were decent, and I found the dialer functional for most of the tasks I tried. However, the initial delays caused some frustration and made me hesitant. On the positive side, the database integration worked without significant issues, allowing me to organize contacts well. I think the software could improve their invoicing and response times to reduce uncertainty for new users. Overall, the experience was mixed because the core product worked, but getting to that point took longer than I expected.