Took its time to get fully operational, mixed feel
My experience with the software started with the sign-up phase, which was clear and fairly hassle-free, and I appreciated the smooth invoicing and payment process that kicked things off. As I moved to the initial training and onboarding, it was a bit slow to gel with me, partly because the training sessions were scheduled at times that didn’t always sync with my working hours. The database feature was somewhat intuitive to use but took a couple of days before I could integrate it effectively into my workflow. The calling tools and dialer worked fine once I had set them up, but the setup itself felt cumbersome and required back-and-forth with support. Speaking of support, they were reachable by phone and answered patiently, though at times, clarifying questions took longer than I expected. Updates to the software were automatic, which I liked because it ensured I was always on the latest version without fuss. Overall, this is an okay system, but getting everything ready and running smoothly took longer than I anticipated and felt more like a gradual climb than a quick start.