Took its time, but got there in the end
The explanation phase definitely wasn’t rushed, which was both a blessing and a bit of a drag. It took some time to get through all the materials and training pieces, and the process could have been clearer in outlining the steps up front. There were moments when I felt like I had to ask for clarifications, but eventually the main features and benefits came through. The way the dialer and database options were presented showed some practical value but took effort to fully grasp. The sign-up and invoicing details were explained, though not so thoroughly that I’d say I was 100% confident from the start. I appreciated that the support team was around to guide me, though getting hold of them occasionally took a bit longer than I expected. Overall, while the pace and clarity left room for improvement, it wasn’t a total wash out, and the software seemed to deliver on what was promised after some adjustment.