took its own sweet time, neither too fast nor too slow
Honestly, the day to day support was kinda hit and miss. Some days the dialer worked like a charm, super smooth calls and the database sync was pretty reliable which made tasks easier. But then, other times I’d face random glitches mid-call or the auto updates would mess up some features temporarily, which was annoying. I guess that’s part of software life but it did slow me down. The training materials were ok for basics but I wished there was more depth for advanced stuff. Signing up and paying was straightforward enough, although the invoicing emails sometimes took a while to arrive and that caused slight confusion about billing cycles. Calling support was generally helpful but the wait times could stretch longer during peak hours, so I ended up using mail support to get quicker responses occasionally. Overall, I have mixed feelings because when it worked, it was a big help for remote workflow but the inconsistencies made me cautious. I think with a few tweaks it could be way better. Still, I’m using the software regularly and it fits my needs mostly, just gotta be patient with the little hiccups. The onboarding flow was okay but not very fast or exciting. So yeah, if you want stable basics and don't mind some rough edges, it could work for you as it did for me.