Took forever to just get started
The biggest problem I faced was the amount of time it took for the training to actually load and let me get started using the software. I was stuck waiting multiple times for the onboarding videos to download and for the dialer software to respond after clicking around. Even though the interface looked clean, the lag made it so frustrating that I often gave up and tried again much later. It wasn’t just once, but several times across the first few days. I want to say that the support team was helpful when I finally got through, answering some questions about invoice and payments. But honestly, that just added to the time it took overall because I was put on hold and had to explain everything multiple times. I had hoped the automatic updates would resolve some bugs causing the delays, but that didn’t happen quickly enough. So while some parts of the software looked promising, the repeated waiting and unclear issue resolutions left a disappointing impression that slowed my progress to get fully onboarded.