1 out of 51 of 5Verified purchaseSupport and communication
Took forever to get any support going
I honestly felt like I was doing all the legwork just to start using the software because getting actual support was such a long haul. I tried calling their helpline multiple times but waiting on the line just to get a response felt endless. When I finally connected, the guidance was pretty basic and I was still left confused about how to integrate their dialer with my existing setup. It felt as if no one was actually available to walk me through the steps thoroughly. Even after multiple follow-ups, getting the software up and running was so slow that it became frustrating, making me rethink how this is supposed to fit within a remote workflow. If the onboarding support wasn’t so disorganized, I might have had a better experience overall.