took forever to find the billing info i needed
Honestly the whole billing and payment section was a mess for me. I spent way too long just trying to figure out where to get my account details and invoice copies. The menus weren’t exactly clear and I felt like I was chasing my tail. Sign-up was quick but once I needed to retrieve anything related to payments, it got complicated. The invoice generation seemed automatic but I never found an easy spot to download or review them on my own. I called support twice, but waiting on the line was frustrating, and the people couldn’t guide me properly either. I was hoping for faster, smoother invoicing especially since I’m used to other services where this works seamlessly. Automatic updates didn’t seem to improve anything in this area during my time using the software. Overall, really disappointing experience when it came to billing and payments for me. I expected a much easier process based on the website info but that wasn’t my reality.