1 out of 51 of 5Unverified experienceSupport and communication
Took far too long to understand labels
I spent a lot of time trying to figure out the labels and wording in the software, which were confusing right from the start. For instance, the ‘database’ section wasn’t clearly distinguished from other parts, and I found myself clicking around trying to understand what was what. Even when I got in touch with support, the terminology they used wasn’t any clearer, so I kept going back and forth without much progress. It took several calls before I felt somewhat comfortable navigating the system. Overall, the labeling definitely slowed down my onboarding, and it was frustrating because small changes could have made a big difference in clarity.