Took far too long to get any confidence with it
Reflecting back on my experience with the software and accessing its various features over several weeks, I must say that the process was frustratingly slow and disheartening. Despite multiple attempts to use the dialer and interact with the database, I never quite felt fully in command or confident with the interface. The automatic updates sometimes altered the way things worked, which added to my confusion rather than helping. The initial onboarding and training didn’t effectively prepare me for day to day use, and calling the support line didn’t result in clear answers or guidance that stuck with me. Payment and invoicing seemed straightforward enough, but it regrettably took prolonged effort just to get to a point where I felt comfortable accessing the software consistently. Even now, long after that initial period, I don’t feel that using this software has become intuitive or reliable for my workflow needs. Overall, the extended time taken to reach this level of confidence left me quite dissatisfied.