1 out of 51 of 5Verified customerTraining and onboarding
Took far too long for support to respond
My experience with training support was incredibly frustrating because it took way too long for anyone to reply to my inquiries. I reached out multiple times seeking assistance with the dialer setup and database integration, but the response was slow and patchy at best. I was really hopeful that the team would be more responsive since quick answers are crucial when trying to onboard effectively. Sadly, this delay held me up a lot, and made me lose confidence in relying on telephonic support. For the time it took, I expected a more proactive approach, but I had to keep waiting without clarity or helpful guidance.