Took effort day to day, not just on first try
Using the WFHI training and onboarding software wasn't exactly a walk in the park daily. On the first day, setting up was straightforward enough, but once I tried to navigate through the dialer and the database integration regularly, it felt a bit cumbersome. I kept circling back to the training materials to remind myself about certain procedures and tips since everything wasn’t immediately obvious after initial setup. The automatic updates helped by keeping the tools current, but sometimes they introduced slight changes that required learning again, which wasn’t ideal. I appreciated the telephonic support available, though, since it was useful on occasions when I got stuck. Still, I found that persistent daily effort was necessary to handle smoothly, so the time investment extended beyond just the start. Overall, it wasn’t bad and I’m gradually getting the hang of it, but I’m aware now that learning and managing this software is more of a continual process rather than a one-time fix.