Took effort daily to keep things smooth
Honestly, I expected the software to settle in quickly after first use, but the day-to-day experience proved otherwise. Even after initial onboarding and training, I found myself spending considerable time each day handling minor issues with the database and dialer tools. These weren’t huge problems, but they did add extra effort to my workflow. Updates came automatically, which was good, but sometimes those updates introduced unexpected changes requiring additional adjustment time. Support was available via phone, but I often had to explain things from scratch since not all reps seemed fully familiar with my situation. On the plus side, invoicing and payment processes went without much hassle once set up. Comparing this to what I expected, I’d say the software felt a bit more demanding daily, meaning I needed more patience and time investment than I had initially hoped for.