Took effort but mostly handled issues with patience
The training and onboarding process was a bit of a mixed bag for me. When I first encountered problems setting up the dialer and integrating the database, the initial instructions seemed insufficient, which meant I had to spend extra time figuring things out on my own. However, the support team was quite patient and guided me through the necessary steps once I reached out, which helped recover the experience. The automatic updates sometimes arrived at inconvenient moments and the interface was not always immediately intuitive, so it took some concentration to work through these hiccups. Still, I appreciate that the system didn’t crash and that the invoicing and payments ran smoothly after setup. Overall, it did require effort and a bit of back and forth, but in the end, I feel the platform is workable if you are ready to invest time and seek help when needed.