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WFHI review

Took around four days to figure onboarding myself

5 out of 55 of 5Verified purchaseTraining and onboarding

Took around four days to figure onboarding myself

About the training and onboarding, I’ll just say it took nearly four days for me to really get a handle on the whole thing. The software is decent, but a lot of the details you have to figure out yourself — the dialer features, how to manage the database, and understanding the automatic updates schedule. The sign-up and payment process were fine and straightforward, but the training was not very hand-holding. I kept having to revisit certain sections to understand exactly how things fit into my remote workflow. I imagine if you’re used to this kind of software you might find it quicker, but for me, it was quite a bit of trial and error. Support was there when I called, but mostly I had to work stuff out on my own. Not complaining, just warning that it’s a bit of a time investment if you want to be adept.

Prabha SanyalLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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