Took ages to get started, not great
I was genuinely eager to begin with WFHI software, but the process took longer than I’d anticipated. From sign-up through to getting usable access, the delays were frustrating. The invoicing system was not as swiftly processed as I’d hoped, which held up progress. Even after payments, it took a noticeable time for the software and dialer tools to be fully activated and stable. When I contacted support to inquire about the delays, the answers were vague and didn’t clear things up immediately. I appreciated that assistance was eventually provided and that the training content was reasonably helpful, but the initial waiting period made it hard to maintain enthusiasm. Once everything was running, the database functions and automatic updates performed adequately, but by then, some important early momentum was lost. I wish the whole onboarding and payment-to-access procedure had been speedier so that getting started could have been more seamless. In its current state, the time taken felt excessive and made the whole experience feel inefficient from the outset.