Took about a week to find key parts
The onboarding and training materials were sort of helpful, but it took me nearly a week to really figure out where to find everything I needed. I wasn’t in a huge rush, but the layout of the training modules wasn’t very intuitive and some of the guidance on using the database and dialer felt scattered. The videos covered a lot, but not always in the right order for me to follow easily. I also had to reach out to phone support a couple of times, which helped clear up some of the confusion. On balance, it wasn’t hard, just slower than I would have liked to get comfortable with the workflow.