Took about a week to figure out the labels properly
I didn’t expect the sales and pre-purchase wording and labels to take so long to fully understand. It took me nearly a week to feel comfortable with all the terminology used in the software and during training. The dashboard and database names weren’t confusing, but when it came to the calling tools and dialer features, I needed to spend extra time figuring each part out. Even the onboarding steps, which seemed clear at first, felt a bit ambiguous after the first try. On the other hand, once I got past that phase, everything else became more straightforward and easy to work with. The sign-up and invoicing processes were smooth and clearly communicated, so there wasn’t much delay or confusion there. Despite the initial time investment, I think the labels made sense in the end, just required patience to get used to them.