Took a While to Settle Into Daily Use
When I first signed up and started using the WFHI software, the initial setup was relatively straightforward, but it took me almost a week to get comfortable with its daily flow. The calling tools and the dialer worked well every day after I started getting used to them, but I felt some features could have been better explained in the onboarding training. For instance, integrating the database into my workflow wasn't as intuitive initially. However, with automatic updates in place, I noticed improvements over time that helped smooth things out. Telephonic support was helpful and responsive during my learning phase, although I wished the priority assistance was quicker on some occasions. The invoicing and payment process was clear, and signing up was hassle-free, which made the entire experience less stressful. Overall, I’m quite happy with the software's performance and training, but I think the onboarding could be slightly quicker or more guided to save early frustration. Despite that, I'll keep using it as I see potential for even better efficiency going forward, especially once I master its features fully.