took a while to see if it fits my actual work hours
So I spent a decent chunk of time figuring out if this software really fits around my existing schedule. The sign-up and invoicing part was okay but not super quick, needed some back and forth with payment options. Training sessions gave me a solid idea about how to use the calling tools and the dialer effectively, but I found that some features like the database required more fiddling than I expected to line up exactly with my working hours. Updates were automatic which was a relief, but occasionally they’d introduce changes that caught me out when I was already in the middle of a task. Calling up support was mixed–sometimes really helpful, other times they seemed a bit too generic in their answers. Overall, the platform does what I hoped, but the fine details of timing and syncing with my day-to-day needed testing and some adjustments that took me longer than I thought. Still, it's not bad for what it is.