4 out of 54 of 5Unverified experienceSupport and communication
Took a while to get started, and yes, it’s a common story
Getting started with WFHI’s platform took longer than I expected, which is honestly tiring when you’re eager to dive in. The telephonic support was helpful but slow to connect me with someone who could walk through the database and calling tool features properly. Repeating certain steps during training didn’t help speed things up. The delay mostly stemmed from waiting for remote sessions and waiting on updates in the software to settle before fully moving ahead. Even though eventually the onboarding system became clearer, the wait drained my motivation sometimes. Still, the software’s design and automatic updates bring benefits once you get past the rough start, and from then on, I felt more able to use the features efficiently.