3 out of 53 of 5Unverified experienceSoftware and access
Took a while to get fixed when software glitches happened
I found the software generally okay to access, but when things went wrong it really took some time to sort out. At one point, I couldn’t access the database properly due to an update, and the system gave confusing errors. Waiting for the automatic updates to fix the issues was a bit frustrating, and telephonic support tried to help but they also seemed unsure about the problem. It made me think maybe the software isn’t fully ready for all edge cases. Still, once the issues were resolved, it worked pretty well for my remote workflows. It definitely didn’t happen quickly though, and I often wondered if there was an easier workaround.