Took a while to complete training but got there
I found the training and onboarding to be a bit slower than I expected. The process took quite some time before I felt comfortable using all the features of the software. Some parts of the training matched what I anticipated from what I read beforehand, like explanations of the calling tools and database management. However, other elements, such as the invoicing and payment system, weren't as straightforward as I thought they would be. It wasn't bad overall, but I felt the duration was longer than necessary which made it a little less efficient. The onboarding probably could benefit from trimming some unnecessary steps or reiterations. Still, by the end, I managed to grasp everything important, and the support team was generally accessible, just a bit slow with responses sometimes. So, in the end, the training was okay but definitely took more time than I planned for.