Took a while but then it finally clicked for me
I was already wary when I signed up because I had tried similar software before and it never really clicked. With WFHI though, after a few frustrating days of trying to understand how the database and dialer work together, suddenly things made sense. Setting up the calling tools and running my first remote workflow session was where the penny dropped. From there, the onboarding flow became easier to navigate and I felt less like I was guessing what to do next. The sign-up and payment process had been quick, so no surprises there, and updates came along automatically without messing up my setup. I usually avoid calling support, but when I did reach out for some clarifications, the responses were on point though it took some time to reach someone. So overall, it took some patience but the moment it clicked was the turning point for me. I have explained this experience to others who face similar starting frustrations.