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WFHI review

Took a week to get training set up with errors

3 out of 53 of 5Verified customerTraining and onboarding

Took a week to get training set up with errors

The onboarding started as soon as I signed up and was supposed to be straightforward. However, there were issues with accessing some training modules that delayed progress. It took about a week to fully get everything working correctly. There were repeated login problems that required several calls to support, each time having to explain the situation again despite previous conversations. This took time out of the days I could have spent actively learning. Despite these challenges, once operational, the training content worked as expected and aligned with the initial description. The interface for tracking progress in the training was functional but had minor navigation difficulties. I did not experience any critical errors after the first week. The call to support was available regularly but resolution sometimes required multiple calls. Automatic system updates occasionally altered the interface making familiar features temporarily hard to find. Overall, the whole process was slow but manageable with patience. The time taken before everything worked properly was the main drawback in my opinion.

Ravi Varsha MohantyGujarat, IndiaExperience: Published:
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