1 out of 51 of 5Verified purchaseSales and pre-purchase
Took a lot of effort to sort issues before purchase
When I first tried to sign up, the system failed multiple times and I had to contact their team to understand what went wrong. The initial call to the support line was long, with multiple transfers, and it felt like nobody was fully equipped to fix the problem immediately. I waited several days before I got a clear answer on how to proceed, which was frustrating. After the initial hiccup was resolved, the rest of the process seemed smoother but I wasn’t fully confident until I actually started using the software. The sales handling was not very reassuring at the start, which made me hesitant but persistent effort eventually got me access. This experience definitely needed more patience than I expected from a tech product.