Took a long while before I could start
I had hoped to be up and running within a couple of days, but the actual process took quite a bit longer. Setting up the software felt slower than I expected, partly because the onboarding was not very intuitive for me. The training materials were okay, though they didn’t clarify everything upfront. It was only after several attempts and some back-and-forth with support that I managed to get the calling dialer and database features working properly. I won’t say the tools themselves were bad, but getting access and figuring out all the steps was frustratingly slow. The automatic updates happened quietly and didn’t cause problems, which I suppose was a small positive. Overall, it took far longer to become comfortable with the system than I anticipated. I’m not sure this platform is best for someone not very used to navigating multiple features at once, even if the software itself is stable.