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WFHI review

Took a long time to find what I actually needed

2 out of 52 of 5Verified customerTraining and onboarding

Took a long time to find what I actually needed

Honestly, it took me way longer than I expected to find the right training materials that would help me get started. I kept clicking through different sections, hoping to stumble upon something that clearly explained the calling tools or the database feature, but most of what I found was either too generic or not relevant to my daily use. The onboarding flow seemed disorganised, and I felt like I wasted so much time trying to figure out what I should focus on first. It would have been so helpful if there was a clearer path or better guidance on where to start. On the plus side, the telephonic support was decent once I managed to reach them, and the automatic updates were smooth and didn’t interrupt my work. Even signing up and invoicing was handled fine without any hassle. But the real struggle was being thrown into a training maze without a clear map. I wish they’d streamline their training content and make it easier to locate exactly what you need quickly, especially when you’re eager to get going and don’t want to waste hours hunting for information.

Payal BehlJammu and Kashmir, IndiaExperience: Published:
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