Took a long time and still not clear enough
Honestly, the whole sales and pre-purchase explanation took way longer than I expected. I’ve gone through setups like this before and figured this would be straightforward, but it wasn’t. They did give some info, but it often felt like I had to ask multiple times or piece things together from different places. The clarity about what parts were one-off and which were ongoing was missing, leaving me confused about future commitments. Also, details about how the automatic updates affected the software were vague. The few times I reached out to support during this phase, the answers were slow and not very reassuring. Eventually, I managed to get signed up and going, but I wish the process had been clearer and quicker. If I were to advise anyone, I’d say be patient and keep notes because you might need to repeat questions several times to get clear answers. The time investment was frustrating and felt unnecessarily drawn out overall.