Took a little longer than I thought it would
Honestly, switching from the old system I used to this WFHI software wasn’t as smooth as I expected. Setting everything up took more time than I thought, mainly because the onboarding felt a bit stretched out with a bunch of steps I hadn't seen before. The dialer took some getting used to; it’s pretty slick once you get the hang of it, but the first few days were definitely slow going. I liked that the database feature helped me keep track of contacts better than before, though it sometimes lagged when pulling up info. Automatic updates seemed helpful as they kept things fresh without me needing to do much, which was a relief. Still, the invoicing process was quick and clear, which was a nice plus compared to my old setup. Overall, I’m happy with the switch but I’d say don’t expect to breeze through the setup stage too fast like me. I’ll keep using it but hope the initial speed can improve.