Took a few days but finally got full clarity
From the beginning, I expected some back-and-forth, but the whole pre-purchase and sales process took longer than I hoped. Multiple calls over several days were needed before I fully understood the features and could decide if the software would fit my needs. This waiting and repeated explanation felt a bit tedious but also thorough. The sales team never made me feel rushed or pressured, which was good. Once I started using the WFHI software, it was evident why the pace was steady—it was important to grasp all the components like the dialer, database, and automatic updates. The invoicing and payment process went as smoothly as expected once I was through the initial step. Despite the wait, I appreciated how they carefully answered even repetitive questions, which helped me avoid confusion later. Overall, the time taken was a bit long, but necessary to get a full picture before committing.