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took a few days before i really got started

3 out of 53 of 5Unverified experienceSupport and communication

took a few days before i really got started

The initial setup and onboarding took several days longer than I anticipated before I could start using the software consistently. The process of getting comfortable with the dialer and the database features took some trial and error over multiple sessions. I had a few calls with support along the way which helped, though some information had to be repeated or clarified again. The invoicing and payment steps were straightforward and did not cause delays. Once I was past the initial hurdles, the automatic updates did not disrupt my work, and the calling tools behaved as expected. Overall, the time it took was more than I planned for but reasonable given the complexity involved. I think with a bit more thorough initial guidance, onboarding might have been faster. Nevertheless, the experience balanced out with sufficient support and a reliable platform once fully operational.

Tanmay VohraChandigarh, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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