Took a couple weeks to feel fully usable
Initially, I found the sign-up and invoicing process straightforward and clear which was encouraging. However, day-to-day use revealed a mixed experience. The calling tools worked well most of the time and integrating with the database was helpful. On the other hand, a few features felt a bit clunky after extended use, especially when handling larger datasets. Training materials were useful but could benefit from ongoing updates relevant to new software changes. Support was responsive but I wish telephone assistance was a bit quicker. Overall, it took around two weeks to get fully comfortable, and while I’m mostly positive, the experience could be smoother going forward.