Took a couple of days to really settle in
When I first signed up, I had some trouble navigating the training and dialing tools but I stuck with it. I think the biggest thing is you need to allow yourself a couple of days to really get used to the software’s features and the flow it demands. You don’t get a lightning-fast onboarding, it’s more like a steady pace, and sometimes the automatic updates add changes that take a bit more attention to absorb. You have to keep logging in, tweaking your database input, and using the dialer daily so it feels natural. I do appreciate that you offered priority support when I called, but I noticed some wait times when I needed help with guidance on invoicing options. Overall, though, the system is solid and once you’re used to the way it works day to day, it’s a pretty effective tool for remote workflows. Just bear in mind it’s not a plug-and-play tool; you really have to invest some time initially. If you’re prepared for that, you’ll probably find it worthwhile.