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WFHI review

Took a bit too long to get everything really settled

3 out of 53 of 5Unverified experienceTraining and onboarding

Took a bit too long to get everything really settled

If I were to sum up my training and onboarding experience with WFHI to a friend, I would say it was a mixed bag. The initial sign-up was quite straightforward, but getting fully set up and comfortable with the software took a longer time than I had hoped. While the training content itself was fairly comprehensive, the speed at which I could actually start using the calling tools and navigate the database was affected by a rather slow onboarding flow. Sometimes the updates to the software made it a challenge to keep up, since I had to relearn parts of the workflow unexpectedly. The support was polite and helpful, but occasionally I faced waiting times before I could get assistance, which added to the delay. On the positive side, once I crossed the initial hurdles, the dialer functioned reliably and the automatic updates felt relevant rather than disruptive. So in all, it took a bit more time and patience, but I eventually got going. This slower pace is something friends might find frustrating if they’re hoping for a quick start, yet the end result is satisfactory.

Pratik KarkareAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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