Took a bit of effort, but it got smoother eventually
Starting out, the sign-up and initial invoicing seemed okay but not very intuitive, so I had to spend some time figuring out the sequence of steps. The calling and dialer tools were not very stable during the first few days of frequent use, causing occasional hitches in workflow. The database feature though worked decently well in holding and updating client data, which I appreciated as the week progressed. Automatic updates were pushed regularly, and while some changed the interface slightly, nothing was disruptive. Day to day, the telephonic support was helpful but occasionally slow to respond. Overall, the effort to get fully accustomed was there, but it did pay off somewhat by the end.