4 out of 54 of 5Verified purchaseBilling and payments
took a bit longer to start than expected
Initially, I expected the billing and payments process to be quicker, from sign-up to activating the service. It took a little more time than I anticipated to receive the invoice and complete payment, but nothing too cumbersome. Once the payment went through, automatic updates kicked in as planned, which was helpful. The dialer tool and database integration functioned well across the initial week of usage, though the initial setup of these components was slightly more involved than described. Support was reachable over the phone and assisted adequately with these teething issues. Overall, while I expected a smoother start, the actual experience was not far off and I find the setup process acceptable given the complexity involved.