took a bit longer to start

I found that getting started with the software and training involved a longer wait than I expected. Signing up was straightforward enough, but the onboarding process had several stages that weren’t clearly timed, which sometimes caused me to lose track of what step I was on. The sales communication was polite and informative, yet I felt a lack of a clear roadmap for next steps upfront. The software itself worked well once I was able to use it, especially the dialer and calling tools, but the initial setup felt a bit slow due to incomplete guidance. This was balanced somewhat by the automatic updates, which simplified some ongoing maintenance. Overall, I think with a little more pre-purchase clarity, the setup time could have been improved.