Took a bit longer to get started than I expected
I signed up for WFHI with the hope of getting my remote workflow up and running quickly, but the initial phase took longer than I thought it would. The payment and invoicing process was smooth, no issues there, and the onboarding materials were clear. However, when starting with the calling tools and dialer, I realized integration with my existing databases was not as straightforward as I hoped. I spent extra time trying to configure the database features to match my workflow rather than jumping straight into productive use. Automatic updates worked well in the background but sometimes interfered with my setup because certain settings had to be re-applied afterward. Training was detailed, which helped but also extended the learning curve. I found telephonic support credible and available but didn’t feel rushed, which was good because I had more questions than I anticipated. Compared to past experiences with similar software, I am neither fully satisfied nor completely dissatisfied – some components worked out pretty well, like sign-up and invoicing, but others could be faster to get started with. If I were to advise a friend, I'd say it's a solid platform but expect to invest some time and effort before it fully fits your routine. It’s worth it if you’re patient and willing to learn through some bumps early on.