Hey, so I started using the WFHI software and honestly, it wasn’t quite the plug-and-play I’d imagin
Hey, so I started using the WFHI software and honestly, it wasn’t quite the plug-and-play I’d imagined. I figured I’d just jump in and get the calling tools set up quickly, but it actually took me a couple of days to really get comfortable with the dialer and how the database integration works. The software matches much of what I expected from the demos, especially the training modules which are quite detailed and easy to follow. But, the actual hands-on setup felt a bit slower than I thought, especially on the invoicing and payment process which had a few steps I hadn’t anticipated. The automatic updates worked fine though, so that was straightforward at least. I also appreciate the telephonic support, they’re helpful but sometimes you have to wait a bit. Overall, I like what the software offers and I think the learning curve is reasonable for what it does. Just be ready to invest a bit of time at the start.